Making an Appointment
Appointments to see any of our clinic physicians may be scheduled by calling the office location where that doctor practices. All primary care physicians and most specialists see patients without doctor referral. Because we are a multispecialty clinic, numerous surgical and medical specialties are represented. Your confidential medical record is available to your clinic physicians regardless of which location you visit.

If your insurance plan requires a referral form, the primary care physician will handle the paper work. Please remind us of the insurance plan in which you participate.

Pre-appointment Form
For your convenience, we provide a printable pre-appointment form (pdf format). Once the form is displayed, print it from your web browser, complete the information, and bring the form with you to the clinic to speed up the process of checking in.

Insurance
NEA Clinic's insurance department files each patient's claims with their primary and secondary insurance carriers. This includes all commercial carriers as well as Medicare and Medicaid. Patients are requested to assist by bringing all insurance information at the time of their first visit. If there is only one insurance carrier, clinic policy requires payment of 20% at that time, plus any deductible not met for the year. If there is no insurance coverage, payment in full is customary, unless other arrangements have been made prior to the clinic visit.

Accounts
Financial responsibility for medical services lies with the patient and not an insurance company or government agency. Patients are expected to keep their accounts current.

Fees
Fees will vary for various conditions, but generally reflect the specialized ability and time devoted to each problem. Return visits require less extensive evaluation and time with the doctor; accordingly, fees are lower. Our policy is open disclosure of fees to our patients at any time upon request.

Privacy Practices
If you are a first-time patient or a returning patient who has not yet signed our privacy practices notification, you can save yourself a bit of time on paperwork when visiting our office by printing our privacy notice now and bringing the signed document with you on the day of your appointment. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. View/Print Privacy Practices Notice.

DocFinder
If you are a first-time patient or a returning patient who needs assistance finding the physician who is right for you, you can call our DocFinder hotline at (870) 935-NEAC. Our operators will ask you a few simple questions, and determine which NEA Clinic physician(s) can best meet your needs.